Shipping policy

Shipping Policy

Thank you for visiting and shopping at Pickleball and Gifts. Following are the terms and conditions that constitute our shipping policy.
Domestic Shipping Policy

Shipment processing time
Orders must be received and clear credit authorization by 3:00 PM Central time, or your order may not be processed until the following business day. Most packages are shipped in 1-2 business days, with exceptions for special orders, customized items, or items no longer in stock. Orders are not shipped or delivered on weekends or holidays.
Shipments may be a few days late if we are experiencing a high volume of orders. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time Shipment cost
FedEx Standard: 3-5 business days Free
FedEx Two Days: 2 business days, $16.99
FedEx Overnight * 1-2 business days $26.99

Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Pickleball and Gifts ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.


Shipment confirmation and Order tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
Pickleball and Gifts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Pickleball and Gifts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
We currently do not ship outside the U.S.

Returns Policy
Our Return and Refund Policy provides detailed information about options and procedures for returning your order.

Warehouse Address: 

Pickleball and Gifts: 6556 Sweet Maple Lane, Boca Raton Florida 33433, United States